New FIRS Structure Will Eliminate Confusion, Redundancy In Tax Administration—Adedeji

The new operational structure that is being established at the Federal Inland Revenue Service will eliminate confusion and redundancy in tax administration in Nigeria.

The Executive Chairman of the FIRS, Zacch Adedeji, said this on Wednesday in Abuja at the 2024 strategic management retreat of the service.

The event with the theme, “Re-imagining tax administration foe equity and economic growth,” was declared open by the Minister of Finance and Coordinating Minister of the Economy, Mr. Wale Edun.

The FIRS Boss said the event marks a historic moment as the Service unveils the new FIRS organizational structure, a critical milestone in its commitment to revolutionize tax administration in Nigeria.

The cornerstone of this paradigm shift, he added, is the establishment of a customer-centric organizational structure designed to streamline processes and enhance efficiency in the FIRS tax operations.

He said, “We are not merely adapting to change; we are leading it. The forthcoming structure, set to kick off from February 2024, embodies our dedication to modernize and digitize the tax administration landscape in Nigeria.

“In our pursuit for a more efficient and contemporary tax administration methodology, we are embracing an integrated tax approach, leveraging technology at every step. This approach positions FIRS at the forefront of innovation, ensuring that we meet the evolving needs of our taxpayers in a rapidly changing world.

“The structure advocates for a comprehensive approach to taxpayer services, consolidating our core functions and support under one umbrella. By tailoring our services to specific taxpayer segments, we aim to simplify the taxpayer experience. No more complexities, no more overlaps—just a seamless and user-friendly interaction for every taxpayer.

“In a groundbreaking move, we are shifting away from traditional tax categorization. Instead of maintaining different departments for distinct tax categories, the new structure formulates taxpayer segments based on thresholds.”

Adedeji explained that the tailored approach ensures that taxpayers are guided and serviced according to their specific needs, eliminating confusion and redundancy in tax administration.

He added, “Behind this transformative initiative are carefully considered considerations detailed in our operations plan. We highlight the rationale behind our integrated approach, the benefits of comprehensive taxpayer services, and the logic behind tailored taxpayer categories, which will be presented to management in the subsequent sessions of this workshop.

“These considerations set the stage for a more responsive, efficient, and user-friendly tax administration system.
Let me assure you that due process will be followed in this reformation.

“Extensive re-orientation and change initiatives will be implemented to ensure that no one is left behind. We recognize the need for meticulous planning, effective communication, and unwavering commitment to navigate this transformative journey successfully.

As we stand united in this endeavour, let me reassure you that FIRS is already a formidable force, and with these new efficiencies, we can indeed meet and exceed our targets. This is not just a restructuring; it is a catalyst for a monumental leap forward, a collective investment in our shared future, and an unyielding commitment to excellence in tax administration.

“In conclusion, the forthcoming structure is not just a set of reforms; it is a commitment to redefine FIRS’s role in shaping a modern, efficient, and customer-focused tax administration system. Through innovative organizational restructuring and process optimization, FIRS is committed to fostering a taxpayer-friendly environment that aligns with global best practices and positions Nigeria as a leader in contemporary tax administration.”

He urged all taxpayers to embrace change, to be pioneers in this transformative journey, and to envision the future the government is building.

“Together, we will redefine excellence in tax administration, setting new standards and inspiring others to follow,” he added.

In his speech, the finance minister said the administration under President Bola Tinubu aims to grow the economy through revenue without borrowing.

He urged the FIRS to rise up to the challenge to mobilize revenue adding that what is going on around the world, with an elevated and sustained increase in interest rates, borrowing, has made that more compelling.

He said, “I would like to implore you to really take advantage of your being here together to say what’s on your mind. Come up with your ideas, your solutions, and your suggestions.

“This is the right forum for you, for you to think outside the box. You will be commended or rewarded for it rather than if you keep quiet, keep your ideas to yourself. Be bold. Be courageous. That is the mandate of the president.”